3CR
3C-R universal complex for automation of bank services
MAIN PRINCIPLES
Integrity and joint informational space
Integrity is the realization of an overall
bank automation in joint software system. The 3CR (the System) unifies an
overall corpus of services and functions, needed for purposed, various, and
modern support of retail and corporate banking under its aegis. By doing this
the System creates a joint informational space to establish
client servicing for a selected group of services significantly accelerating
corresponding business processes and making possible the goal of saving bank resources,
spent for their realization.
The
main idea of this principle is the easiness of building up totally new bank
products by integrating them into joint universal system for bank servicing.
Resilience and customizability of the 3CR allows of fast and comfortable
inclusion of new products to already stable servicing scheme.
Object-oriented approach
The
3CR is an object-oriented system. The main system objects are as follows:
- Customers – natural and
juridical persons;
- Agreements;
- Template products;
- Bank’s departments;
- Bank’s employees (operators)
and work places;
- Accounts;
- External systems.
The
main object, defining the procedure and conditions of client servicing, is the template
product. By the template we mean a formal description of the signing agreement,
which is fixed as a sample, being the base for the certain agreements.
The
template product is defined by its individual properties and parameters,
describing client servicing in a framework of the certain product category, as
well as by the common parameters applicable for every product category.
The
‘Constructor’ concept and workflow of bank documents
The ‘Constructor’ concept
‘Constructor’ concept is probably the biggest advantage of the
3CR complex,
allowing of a resilient configuration of almost all of its components by taking
in account the certain features of technologies, being used by the Bank. The present concept provides wide
opportunities for building up the workflow of bank documents and maintaining
the resilience of analytical accounting.
Operations and operation stages
All operators’ actions in the 3CR system are accomplished through the
operational mechanism. Each operation contains a set of operational
stages. The content of stages, their number and consequence are defined
individually in each certain bank. Besides that, the System records operator’s
permissions for accomplishment of every stage in existence.
All operations in the System can be executed either in relation to the certainagreement (individual operations) or for a selected group of
agreements (group operations). Selection criteria are defined by the
operator of the 3CR.
ADCS
The 3CR provides full analytical business accounting of retail and
corporate bank operations. Each operation is linked to the accounting
documentation creation scheme (ADCS). In the ADCS an algorithm of
documentation formation against different analytical flags (currency, agreement
type, bank department, operation sum etc.) is defined.
Analytical
and synthetic accounting
For
each object, one wants to be affected by the business accounting, the necessary
sets of analytical accounts are opened in the System. Depending on the pre-set
configuration those accounts can be created automatically when an agreement is
registered or when the operation, affecting those accounts, is executing. For
example, with the corresponding configuration in effect, credit indebtedness
account, bind to the certain card agreement can be created only the moment,
when such indebtedness occurs. If indebtedness hasn’t occurred, such an account
would never be created.
There
are two possible cards of accounts, realized in the System. One corresponds to
the balance accounting model, regulated directly by the Central Bank of
Russia (CBR), while the second is created for the object accounting model,
related to the System and its objects (departments, natural person agreements
etc.). Both cards of accounts are created in compliance with the CBR
regulations.
The
possibility also exists to create so-called ‘technological’ accounts, which can
help the Bank to resolve various analytical problems without filling the
balance sheet. For example, the System can control the origins of money funds,
appearing on Customer’s account, by extensive use of ‘technological’ accounts.
The System can generate postings itself in two different ways: over accomplished operations, or by loading data from external systems with its further processing, according to the chosen accounting model.
Scalability and availability
Full-time availability
One
of the main concepts, built into the System, is the 24 hours a day and 7
days a week mode of functioning. Particularly, all group procedures
affecting a number of agreements (agreement prolongation, interest payments
etc.) can be executed automatically while the System is working in minimal-load
regime (foe example, at night). In order to make such a property available, an
option exists to label each operation with the scheduled execution flag.
As a result this operation will be executed even if there are no operators to
load it manually.
Multi-branch structure
The 3CR can
be used:
- To support single-divisional bank
with the joint balance sheet;
- To support multi-branch bank,
which offices have their separated balance sheets.
Assuming that the System provides a
full-fledged support of the multi-branch bank with arbitrary intrinsic
structure, it’s possible to establish a separated accounting for each office
(and its department) and the following data export to the core system of each
office.
Interaction with external systems
The
System provides a wide spectrum of possible interactions via both file exchange
and online ‘real-time’ exchange, including the web-interface, allowing of a
steady and consequent interaction with the enterprise service base (ESB)
systems. The choice between two methods can be done in accordance with the
certain integration project properties. Having installed the System in a great
deal of banks through numerous integration projects, our company has developed
well-established interactions with the following systems: BankXXI, T24, FlexCUBE,
Diasoft 5NT, Diasoft 4x4, RS-Bank, IBSO, Next (Quorum), New Athens, Gefest,
BankSoft and others.
The
3CR can be used simultaneously with other bank services and systems both as the
main or supportive, depending of the bank preferred functionality.
Accountability
and reporting
Reporting system
The
3CR provides a unique opportunity to construct any necessary reports with the
help of the Crystal Reports builder. In a framework of basic deployment the
full list of reports and registered forms for both intrinsic control and export
to Russian authorities (and external data storages) is realized:
- Obligatory registered forms,
defined by the CBR regulations for the export to:
- The CBR;
- The Federal Financial
Monitoring Service;
- The Deposit Insurance Agency;
- The Russian Federal Tax
Service.
- Obligatory registered forms,
not defined by the CBR regulations:
- Operational reports;
- Internal bank reports;
- Reports at the end of the operational
day;
- Other reports, concerning
operations over natural persons;
- Other reports, concerning
credit operations over natural persons;
- Reports over credit backlog
statuses;
- Tax accounts.
A whole set
of additional reports and various fill-in forms can be registered, configured,
and printed with the help of the System.
Additional reporting information
A number of
reports can be registered preliminarily and included to the standard deployment
set by employees of the Company and on demand of the Bank. That includes not
only registered forms and business reports but also the System status and
technical data, performance statistics and service management reports.
Security
Shady and illegal operations
monitoring
The
System supports a full-fledged functionality for shady and illegal operations
monitoring, according to the Federal Law #115 since the 7th of
August, 2001. The System is adjusted to all regulations, set by the respective
Russian Government and other state authorities.
An
aforementioned monitoring can be accomplished both at Customer agreement level
(stop-lists registration and use) and at operational level (each operation can
be provided with the stop-list check stage and additional money incomes check
stage). The System can compare to stop-lists not only customer records but
their contractor records as well.
Based
on the results of monitoring procedures CEM (Compulsory Electronic Messages)
are formed accumulating information about the operations, which had failed to
pass the check. A corresponding report can be configured and printed through
the System.
Access permissions
Access
permissions can be registered separately for each existing work place and for
each existing operator of the 3CR via restrictions to work with the certain
subset of the System objects. Those objects are called ‘restriction objects’
in the 3CR technology. Restriction objects are divided into two groups:
- Standard limitation objects
- Template operation;
- Template operation stage;
- Template agreement;
- Registered access permission
groups
For each operator a bunch of roles can be
registered with the pre-set list of permissions. The set of operator
permissions is the combination of the subsets of its role permissions.
Additional restrictions can be combined through unification of the System
objects into access permission groups. For example, each Customer can be
referred to the group of ‘Common customers’ or to the group of ‘VIP-customers’
with different access permissions for different operators.
Through the
registration of access permissions and restriction objects a separated access
to the certain accounts, their groups and their types can be accomplished in
the System.
Openness
The System
is delivered with the detailed description of its database structure and with
open codes of its Pl/SQL packages, allowing employees of the bank to make their
own queries directly to the database and to create specific reports with the
help of the Crystal Reports automated constructor. Special tools are also
provided to construct entirely new stages and operation with the help of
standard 3CR functions and procedures without additional programming.
Operators
can fully and flexibly control the performance of the System by adding new and
editing existing bank products, scales of rates and charges, interest rates,
report types etc.
The 3CR
provides the Bank with individual configurations of technological
processes for client services with their further support.
The System
allows of an automation of business processes in front-office processing units.
A built-in operational workflow provides necessary configuration of client
chains support; the process can involve various working places in a framework
of the System. Outgoing documents’ status mechanism is also supported in the
3CR. In particular, with the help of aforementioned mechanism a number of
useful functionalities can be defined and realized in the System, including:
cash and currency exchange operations, valuables and stock control, transfers
of assets without account opening and other. Simultaneously DBMS data are
automatically fixed with the possibility of their further export to the
external system.
It is also
possible to subscribe an external system to the events in the 3CR, allowing the
latter to inform an external system about the event both on- and offline. A
clear example of such an option can be found in money transfers without account
opening. By using such a mechanism one can achieve instant transfer and its
display in external systems.
BASIC FUNCTIONALITY
General
Ledger (GL) module is a tool providing links between GL account entries and all
of the correspondent contracts, transactions, documents and subsidiary ledger
entries. General Ledger supports a number of charts of accounts. Each Chart of
Accounts can be of different structure with any number of hierarchy levels.
Historical information is maintained for all accounts. Account code length may
be up to 120 characters.
This module
is responsible for handling of Client Information File and client accounts, and
LORO and NOSTRO accounts as well.
For each
client there is lot of data stored in the System including economics sphere,
seal and signature specimens, client affiliate information etc. Bank's staff
itself can add any kind of supplementary client information if necessary.
Both
centralized and decentralized modes of handling clients and accounts are
available for banks with branches.
This module
manages loan agreements including credit lines on investment credits, loans to
the state and commercial organizations, and physical persons.
The module
provides powerful facilities for generation of any kind of repayment schedules.
There are various types of initial repayment schedules: by equal parts
(annuity); uniformly, principal and interest in equal periods; the same with
different periods; non-uniformly; subject to grace periods. It is possible to
modify the repayment schedule before the loan agreement comes into effect.
Interest recalculation during correction is performed automatically.
Modification of repayment schedule for contract in force is possible only for
non-executed items.
This module
is designed to support different types of money orders provided by clients.
Both international, domestic and bank internal (between branches via head
office) money transfers are available in favor of natural and juridical
persons.
International
transfers can be sent in any currency. Funds conversion application is
generated automatically if necessary.
Money orders
can be done with or without account opening. For money orders without account
opening deposits are provided in cash or by plastic cards. Incoming payments
can be posted to client accounts or paid off to recipient in cash. Transfers to
be paid off in cash contain all necessary information for recipient
identification in branch where cash will be paid off. Such transfers can be
paid off in any branch on recipient's choice.
Money transfers without account opening
This sub-module is set to automate
an overall work for transfer of assets without account opening. The following
functional capabilities are provided:
- Transfers performance both in the context of open deposit contracts
and without account opening;
- Performing both the proprietary bank transfers and those carried
out with the use of specialized transfer systems (
- Description and setup of transfer execution schemes;
- Automatic charge of commissions;
- Configuration of different documents formation schemes.
The module
enables collection of following payments from natural persons: payments to
budget, pension dues, payments for services rendered to population by public
utilities, communication operators and other service providers. Client payments
are provided by means of accounts debit. Non-client payments from any natural
person are provided by cash or by plastic cards.
The module
handles templates of typical payments which enable to speed up client service.
Prompt and convenient input of payments is supplied.
The bills
from service providers can be input into the System. These bills can be used
later on while collection of utility payments. For new service providers and
new payment types bill formats can be adjusted individually. The module
performs consolidation of collected utility payments in view of service
providers and money remittance to providers with generation of payment orders.
The
following external payment systems are supported: the Central bank payment
system, clearing houses, correspondent banks, with mutual correspondent
relations. The module provides for a flexible adjustment of interface rules
with different external payment systems. Automatic reconciliation of
correspondent accounts using statements and confirmations is provided for each
payment system. The sheets of correspondent accounts discrepancies are
generated.
Processing
of incoming, outgoing and transit international payment messages of all
prescribed formats are provided. SWIFT and TELEX channels are supported.
Automatic generation of LORO accounts statements, and automatic reconciliation
of NOSTRO accounts is available.
The unified
Cash Unit is a huge 3CR module, which supports a great deal of cash and
exchange operations, valuables control and accounting both in operational
offices and the stock, and cash collection procedures. Different types of cash
departments can be registered with the Cash Unit such as cash offices (in head
or branch division), exchange offices, stocks, cash collectors’ lists, and
others.
Being a
complicated module Cash unit can be divided into several cross-lapping
sub-modules.
Cash office
This sub-module
is designed to provide transactions referred to teller's services for clients
and money vault operations.
The module
can operate with a) cash in local and foreign currencies – bank notes and coins
separately, including memorable and jubilee coins, as well as precious metals
coins, b) gold ingots, c) valuables including: travel and commercial cheques,
plastic cards, PIN-envelopes, plastic cards held by ATMs, other valuables.
Client
services are: cash receipt from clients for crediting of current account or
deposit, sending of transfer, crediting of plastic card, repayment of loan,
purchase of valuables; receipt of non-payable bank notes for collection; giving
of cash to clients; transactions referred to plastic cards: receipt of
applications, issue of plastic cards, issue of PIN-envelopes.
Exchange office
This sub-module
allows automating of exchange operations with currency in cash, payment
documents and bank cards in a bank's exchange offices and front offices, to
form financial documents on the specified operations and the necessary
accounting. Automation and accounting of the following operations is performed:
- Currency purchase and sale for
roubles;
- Currency
conversion;
- Cheques purchase and sale for
currency and roubles;
- Currency
exchange;
- Receipt and issuance of
currency and cheques for collection;
- Receipt and issuance of
monetary notes cheques for examination;
- Purchase of insolvent monetary
notes for rubles;
- Insolvent monetary notes
exchange for roubles and currency;
- Receipt and issuance of cash
over bank cards;
- Sizing up and formation of
collective documents.
Valuables control
This sub-module
provides full-scaled valuables control and operational support for valuables
charges and receipts, their inside-bank relocation and stock control as well.
According to the 3CR valuables control technology, all cash operations can also
be accomplished in this module.
The System
provides control of different types of valuables. The list of valuables can be
configured by the Bank’s employees themselves. Each valuable type to register
must be related to one of the pre-designed valuable templates, which includes:
cash and currency; payment documents in currency (Thomas Cook travel cheques,
American Express travel cheques and other); gold, silver and other precious
metals’ ingots; bank cards, memo slips, seals, collection bags , memorable coins
and other.
A number of
operations with valuables is realized in the 3CR, including: valuable types and
statuses registration; valuable registers configuration; valuables receipt from
and issue for an external client; valuables intrinsic bank relocation;
accounting type changes; stock valuable status changes; stock existence verification;
purchase and sale of valuables; valuables exchange; report builder support.
Cash collection
Cash
collection sub-module is specifically designed to support operations over cash
collections of juridical persons, which are based on agreements, signed between
the Bank and external organizations.
In a
framework of this service the following set of procedures is automated:
- Accounting for various types of
juridical persons (organizations), which are supported by the cash
collection department, including requisites definition and client
agreement specification;
- Accounting for quantities and
numbers of collection bags;
- Cash receipt schedule building;
- Attendance cards formation and
accounting;
- Accounting books and forwarding
registers maintenance and other related documentation formation;
- Schedule and route for cash
collectors’ arrival registration and control;
- Collectors’ lists accounting
and power distribution decoding;
- Crediting client (organization)
accounts according to the re-counting data;
- Fee calculation and charging
from client’s accounts;
- Full-scaled reporting;
- Accounting for all operations
with the further export to core banking system.
Settlement
Account and Cash Service Module
This sub-module
manages the processing of various types of banking documents, including:
payment orders in rubles and foreign currency, cash-desk, conversion, memo
slips, off-balance and urgent documents.
It also
allows of the conduction of ruble settlements through the settlement network of
the Bank of Russia, foreign currency settlements through the SWIFT network, and
also settlements with the use of correspondent accounts opened in other banks.
Commissions
from clients for operations conducted can be calculated and charged. Flexible
configuration of the conditions for charging commissions for various operations
for various service contracts is realized in the System.
The module
supports formation of accounting reports in accordance with the requirements of
the Central Bank of